FAQ

First, be sure to download the app. For iOS, please click here. For Android, please click here.

 

Open the app and press on the ‘Connection’ button (be sure your Smart Muzzle  is on by pressing on the red button located by the inner pocket). Your device will appear in the connection list to select. For additional support, please contact us.

Yes, the possibilities are endless. The LED panel can show 8 characters at a time with a maximum of 80 for scrolling purposes. We kindly ask that you use this product with respect for others. We do not support using our products with inappropriate language or phrases.

Our Smart Muzzle  is sold as a one size fits most.  This allows for adjusting to fit many different sizes.

Our Smart Muzzle  is made from a combination of breathable cotton and polyester. The otter mesh layer is 100% polyester and the inner lining is 100% cotton. The Smart Muzzle  provides a soft, comfortable fit for daily use.

To clean, we recommend removing the LED panel and hand washing. 

Yes, we can accommodate any volumes. Corporate purchasing and custom branding is available. For more information, send us a message by clicking here.

Yes, we offer a variety of services to create a customized Smart Muzzle  to meet your needs. This includes custom branding, Smart Muzzle  color options, LED color options, pre programmed messages, and more!

Yes, we offer worldwide shipping.

All retail orders come with a 15 day money back guarantee. Postage fees are not covered. Simply contact us to start a return.